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Does Owens offer in-home evaluations for medical equipment?
Yes! Our rehab technicians have extensive knowledge of the latest high-tech products and solutions to meet your needs. Contact your local office for more information.
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How can the reimbursement department at Owens help me?
Our reimbursement department courtesy bills most insurances, including Medicare and Medi-Cal. Contact our office with specific questions about your individual insurance concerns.
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How do I contact Owens after hours?
At Owens, we’re on call for you 24/7. Contact your local facility for assistance during non-business hours. For non-emergency calls or orders, our regular office hours are 9am to 4pm.
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How do I find out what items are covered by Medicare and Medi-Cal?
Our specially-trained customer service staff are knowledgeable about the coverage of Medicare and Medi-Cal. All covered items do require a prescription and MD bill assigned. Please call with specific coverage questions.
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How do I operate my equipment?
Click here to learn more about how to operate our most popular medical equipment.
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How do I order sleep therapy?
Click here to learn more about ordering sleep therapy online.
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How do I pay my bill?
Click here to pay your bill online.
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How do I switch to Owens?
Contact your medical provider to ask how to switch to Owens.
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How far in advance do I need to order new supplies?
To order additional supplies, please call our office at least five days before the end of your 30 day supply.
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What does my insurance allow?
We will obtain pre-authorization with your insurance company to determine how much of your treatment will be covered by insurance.